As a RP client for several years using both the software and coding service, we have consistently experienced higher coding accuracy than we ever did with an in-house coding team. The advanced technology of their program built by coders for coders and their dedication to customer service and training really set them apart as a great company to work with.
With RadPayor, our coders can electronically send our problematic dictations back to us including specific questions and requests. We review these dictations; resolve the issue with possibly an addendum, while sending the dictation back to the coder with the push of a single button. This type of rather immediate feedback reduced our incidence of down-coding dramatically. We quickly went from 0% to 100% dictation compliance on some procedures. Automated monthly reports continue to monitor our progress in dictation accuracy. We now know exactly what the coders need to help get us paid. By having this efficiency and knowledge our group now ranks in the top 5% in radiology productivity.